For an overview of this illness and guidance on symptoms, how to avoid catching or spreading the virus, stay at home advice and details of the NHS 111 Coronavirus service please see www.nhs.uk/conditions/coronavirus-covid-19/


​For information on the new national restrictions please visit www.gov.uk/coronavirus/guidance  

Helping the NHS with calls to the vulnerable & lonely
GoodSAM and Royal Voluntary Service are providing mental health / friendly chats during COVID, available nationwide.  
Royal Voluntary Service 
GoodSAM

The Government-backed Place 2 Be programme offers one to one and group counselling with children and young people as well as training to school staff to develop mentally healthy schools. www.place2be.org.uk

COVID-19 scams - Thames Valley Police is urging people to be vigilant against criminals attempting to use the publicity around COVID-19 as a chance to target them with fraudulent emails, phone calls, text messages or door to door services - please see this advice on Covid-19 related scams, together with advice from the trading Standards team at https://news.oxfordshire.gov.uk/oxfordshire-residents-warned-against-coronavirus-scams/

Testing for coronavirus​ You can book a test by calling 119 or by registering online via gov.uk/getting-tested-for-coronavirus.  

 People with symptoms must NOT go to a hospital.  Testing does not take place in hospital settings and by turning up people are putting extra strain on resources by having to turn people away and also potentially putting vulnerable people at risk.

If you’re struggling to book a test online the advice is to keep trying as it’s only possible to book a slot when one becomes available. Slots become available throughout the day so it may take a few attempts at different times of the day.  

MIND – advice, information and support for your wellbeing  You might be worried about coronavirus and how it could affect your life. This may include being asked to stay at home or avoid other people.  This might feel difficult or stressful. But there are lots of things you can try that could help your wellbeing.  For advice, information and support, visit: www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

Local support offers for schools and parents: 
Oxfordshire County Council has information about COVID-19 for schools and parents at:
www.oxfordshire.gov.uk/council/coronavirus-covid-19/schools-and-education 



Support available for residents and businesses during the national lockdown - please see www.southoxon.gov.uk/covid-19

SSE have details of theirservice provision during the coronavirus outbreak and their priority service register

Help is available from the SODC Community Hub  if you’re struggling because of COVID-19 and you have nobody around to help you 

We recommend you contact by phone on  01235 422600 if you’re in urgent need but if you need general advice, you can contact them via email communitysupport@southandvale.gov.uk. The hours are Monday to Thursday 8.30am-5pm and Fridays 8.30am-4.30pm.
The team can help support you with food, medicine and friendly phone calls during the pandemic and they’ll be able to put you in touch with other community and volunteer groups or services. In the most urgent cases, the team will be able to support you with food and prescription deliveries.

www.southoxon.gov.uk/south-oxfordshire-district-council/coronavirus-community-support/help-for-individuals

 

​​ Age UK Oxfordshire advice, information and supportAge UK Oxfordshire has launched a new, free of charge telephone support service offering advice and assistance to older people concerned during this time. For more information visit  www.ageuk.org.uk/oxfordshire/

Cancer consultations available via telephone and video Doctors in Oxfordshire are urging people to get medical advice if they are worried about symptoms of cancer.  NHS staff have worked hard to make sure people can get cancer checks and treatment safely, so there is no need to delay.  If you are worried about any new symptoms, then please get in touch with your surgery.   They will be able to reassure you or if necessary get you to see a specialist quickly and safely. Please see  https://news.oxfordshire.gov.uk/cancer-consultations-available-via-telephone-and-video/  for more details.

Domestic abuse - press release with full details of how and where to get support

CORONAVIRUS  USEFUL SOURCES OF INFORMATION

Oxfordshire’s local outbreak control plan is designed to help return life to as normal as possible for as many people as possible in a way that is safe, protects our health and care systems, and supports our local economy.  
It has been developed by Oxfordshire County Council’s Public Health team, working with colleagues from the city and district councils, Oxfordshire Health, Oxford University Hospital NHS Foundation Trust, Oxfordshire Clinical Commissioning Group, Public Health England and Thames Valley Police.

The link to the plan is here - www.oxfordshire.gov.uk/council/coronavirus-covid-19

NHS guidance on mental wellbeing during the current crisis is available at www.nhs.uk/oneyou/every-mind-matters/  

District Council services 
The best way for people to access our services now, throughout the lockdown and beyond, is via our websites, which are also the best place to get the most up to date information on the pandemic and any impact it is having on our services. 
southoxon.gov.uk  

Scammers target residents with promise of coronavirus vaccine.  Read the story on the Oxfordshire County Council website 
Residents are urged to be on their guard against scammers using the promise of a coronavirus vaccine to con them out of money.  Criminals across the country are contacting people out of the blue with offers of a coronavirus vaccination. These approaches have been made by text or from a recorded voice message on the telephone.  In each case the recipient is required to respond by clicking a link in the text message or by pressing 1 when receiving the call. They are then asked to give personal information, as well as financial details to book their vaccination. However, these are scams, with criminals exploiting the pandemic to attempt to steal personal details and people’s money.
The NHS is currently offering the COVID-19 vaccine free of charge to people most at risk from coronavirus. These people will be contacted by the NHS.

Picture of 'Keep our distance, wash our hands, think of others and play our part

Please look out for your neighbours and anyone locally that you know to be vulnerable - the elderly, infirm and those who are unwell or without transport.  Check to see how they are doing and offer help with, for example, shopping. 

Winter Support Grant Scheme - South Oxfordshire have launched a new grant scheme to help residents affected by the pandemic to buy food and keep their homes warm this winter, with funding being distributed by Citizens Advice South and Vale .   The advice centre can support people with supermarket vouchers for food and fuel vouchers to top up prepayment meters or with paying a heating bill.
Those in immediate and urgent need should, as always, contact the SODC Community Hub on 01235 422600.  

There is also a 24/7 Mental Health Helpline for Oxfordshire - see www.oxfordhealth.nhs.uk/news
Adults can call 01865 904997 and children and young people can call 01865 904998.

Healthwatch Oxfordshire can help you find the latest local and national advice and support on what to do to protect yourself and your loved ones. See www.healthwatchoxfordshire.co.uk/coronavirus/ and their news updates page.

If you, your family, or neighbours need any assistance during this time, please do contact the Parish Council, who is coordinating the local village support efforts. You can email the Parish Clerk on parishcouncil@sydenhamvillage.co.uk or you can call and leave a message on 01844 873690 (please ensure you leave your name and contact details).  

Advice for those who are extremely clinically vulnerable
​Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19 can be found at 
www.gov.uk/government/publications/guidance-on-shielding