power cuts - advice from ssen

The village is incredibly lucky to have two vibrant pubs which offer drinks, food and regular special events...

This list of contact details is to enable you to report any problems you have with services and highways.  The Parish Council uses these contacts but please report problems yourself for a prompt resolution.

Gas Emergency: 24/7 National Gas helpline 0800 111999

Power Cuts: National power cut helpline 0800 31 63 105 calls are free from mobile or landline. Alternatively call free on 105.  Online via
www.ukpowernetworks.co.uk/power-cut/ and put in your postcode for contact details.  If you live West of Slade Farm ring SSEN on 0800 072 72 82 or visit their Power Track website

Thames Water: Leaks 0800 714614 or

Road closures:
one.network and pop your postcode in the search location box on the right.

Potholes and other highway problems (including roadside trees, hedges and vegetation affecting the highway):

Fly tipping: on the dedicated SODC page  or calling 03000 610610

Footpath and bridleway problems:

Gritting information

Find out which areas are being gritted at Milestone Oxfordshire

This guide to utility services includes information on the Priority Services Register, financial support and advice, and further advice and resources.

Sydenham Village nestles in the glorious Oxfordshire countryside enjoying picturesque views of the Chiltern Hills

Oxfordshire Highways 03453 101 111
Waste Collections (BIFFA) 03000 610 610
Oxfordshire County Council Switchboard 01865 792422
South Oxfordshire District Council Emergency Helpline 01235 422410 

News and updates are shared around the village through a regular newsletter pulled together by a dedicated team...

The responsibilities of the Council are varied and ever-changing in supporting the needs and desires of this dynamic community...


Parish Council


The Pubs

Picture of the Crown pub
Picture of St Mary's church
Picture of cottage opposite the village green

Household waste, including collection days and reporting missed bins: www.southoxon.gov.uk/south-oxfordshire-district-council/recycling-rubbish-and-waste/

Garden waste collection updates:

Waste Recycling Centres  ​Please see the waste and recycling pages at Oxfordshire County Council's website 

our Clubs, Societies and Facilities

news and events



waste collections

The church


St Mary's Church in the centre of the village has regular services through-out the year and an active choir...

Oxfordshire County Council have a website page regarding salting, gritting and snow.  For guidance on snow clearance please see their issued Snow Guide. 

Information (including road closures), advice on what to do and links to other information are at:   news.oxfordshire.gov.uk/flooding-in-oxfordshire/

​For the Flood Toolkit please visit the 

Oxfordshire County Council page at 

www.oxfordshirefloodtoolkit.com  This

includes flood reporting links and advice

on flood recovery.

Picture of Brookstones
Picture of St Mary's Church


HOT WEATHER guidance

There are so many; the tough decision is which one to join:

Feel free to ask around in the village to find out more.

The government has advice on keeping cool at home and also staying safe in hot weather.
The NHS has good information on the 
common signs and symptoms of heat exhaustion and heatstroke and how to cope in hot weather.
The UKHSA's 
COVID-19 and summer temperatures blog post also provides  advice on how to stay well in hot weather.
If you need medical help that is not life-threatening, contact 
NHS 111 who will give you advice and point you to the best service for your needs.
Advice from Fire and Rescue:
Extinguish cigarettes properly, don’t throw the end on the ground and never throw cigarette ends out of car window.
Don’t leave bottles or glass in woodland/grassland; sunlight shining through glass can start fires. Take them home and or put them in a waste or recycling bin.
Avoid using open fires in the countryside.
Only use barbecues in a suitable and safe area - never leave them unattended - dispose of the ash carefully when it is cold.
If you see a fire in the countryside, don’t attempt to tackle fires that can’t be put out with a bucket of water - leave the area as quickly as possible and report it to the Fire and Rescue Service immediately.

SSEN have provided the following information to help prepare for the possibility of disruption to supplies:

Save the emergency power cut number - '105' - to your phone to report any loss of supply or damage to the electricity network
Visit the 
Power Track Website giving details of power cuts and restoration times. You can also report power cuts and network damage through Power Track.
Visit the
"Preparing for a power cut" section of their website, where there is a wealth of advice and information, or to chat live to one of the advisors via the Webchat service

Customers are also eligible for the 
Priority Services Register (PSR) if they:

  • Are deaf or hard of hearing
  • Have a disability
  • Live with children under five
  • Are blind or partially-sighted
  • Have a chronic illness
  • Use medical equipment/aids reliant on electricity
  • Are over 60.

To find out more about the PSR, click here or call 0800 294 3259.

SSEN will continue to update their website and social media channels (Instagram, Facebook and X (Twitter) ) regularly.